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Communications Skills for Remote Support
by LogMeIn, Inc.
September 16, 2009
- (Free Research) A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.
(WHITE PAPER)
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How to develop the right skills to make selling UC profitable for your business
by Catalyst Telecom
November 05, 2009
- (Free Research) Many networking channel partners have put up the investment to understand and sell hardware components for unified communications (UC). This Pocket E-Guide details what skills you need to have to bring UC to life.
(EGUIDE)
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Meeting Storage Management Goals with HP Proactive Select
by Arrow/HP
October 20, 2009
- (Free Research) This webcast gives an overview of several options for HP Proactive Select IT services that address common and recurring events in typical, ever changing storage environments. Tune in to learn more about this exciting, cost- and time-effective IT support solution.
(WEBCAST)
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Unlocking Hidden Value from Investments in SAP NetWeaver® Business Warehouse
by IBM
May 01, 2009
- (Free Research) The purpose of this paper is to outline how IBM Cognos 8 Performance Management software and solutions are best suited to drive maximum value from investments in the SAP Business Warehouse. This topic is of interest to Business and IT Executives as well as SAP Solution Managers and Project Managers.
(WHITE PAPER)
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Distributed IT Infrastructures: Alternative Approaches
by VM6 Software
October 27, 2009
- (Free Research) This whitepaper outlines the benefits derived and the costs associated with virtualization in the Remote Offices/Branch Offices, in the classic model versus the proposed model.
(WHITE PAPER)
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Oracle IT Modernization: The Path to SOA
by Oracle Corporation
August 01, 2008
- (Free Research) More and more organizations are looking to SOA as the basis of their future computer architecture. Recognizing that legacy application design and implementation approaches have led to applications that are costly to operate, hard to change, organizations are hoping that SOA provides a key component of the answer to these problems.
(WHITE PAPER)
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Hidden Costs in an SAP Virtualization Project
by Arrow ECS HP Group and Intel
September 09, 2009
- (Free Research) This videocast takes a close look at what companies should consider before embarking on an SAP virtualization project, including costs, skills, data center and hardware requirements.
(VIDEO)
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Plain Talk About Training Payment Options: The IT Professional's Guide to Making Smart Training Decisions
by Global Knowledge
September 21, 2009
- (Free Research) Studies show that training has a positive impact on performance, for both students and their companies. More than 60% of IT managers believe that the skill of their teams is the most important success factor for critical IT functions.
(WHITE PAPER)
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Extending the Benefits of Virtualization to Remote Office and Branch Locations, Small to Medium Businesses and Web Hosters
by VM6 Software
October 27, 2009
- (Free Research) VM6 provides affordable software solutions to extend the benefits of enterprise-class virtualization to remote offices and branch locations (ROBO), small to medium businesses and web hosters.
(WHITE PAPER)
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SQL Server 2008: What to Expect
by Global Knowledge
December 2008
- (Free Research) Microsoft SQL Server 2008 has many great new features that will allow you to develop higher performing, more scalable next-generation applications using more than just relational data.
(WHITE PAPER)
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BMC Enhances its Performance Assurance for Mainframes solution
by BMC Software, Inc
April 2009
- (Free Research) This research brief examines the new release of the BMC Performance Assurance for Mainframes product. We assess its overall significance and describe the reaction of two early users.
(WHITE PAPER)
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Best Practices: Protect Your Online Revenue Through Web Performance Testing
by Gomez
September 2009
- (Free Research) Tune in to this webcast to hear from an industry expert as she discusses drivers and best practices for effective web performance testing and quality life-cycle management for today's rich and complex applications.
(WEBCAST)
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Presentation Transcript: Protecting Data on the Edge
by Zenith Infotech
November 2009
- (Free Research) According to industry statistics, the majority of a typical company's data doesn't reside on data center storage -- it lives on the "edge." The edge may be desktop PCs, laptops or even smart phones and PDAs. In this transcript, W. Curtis Preston describes the most effective techniques, tools and best practices for protecting edge or mobile data.
(PRESENTATION TRANSCRIPT)
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e-Learning Best Practices as You Begin Your Research into Learning Management Systems
by SyberWorks, Inc.
March 2008
- (Free Research) The e-Learning industry has grown tremendously since the early days of computers and the Internet. This white paper will provide some basic information to help you as you begin your research into e-Learning and learning management systems.
(WHITE PAPER)
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Storage Value: Key strategies for measuring the true value of storage solutions
by Xiotech Corporation
March 2009
- (Free Research) To help you make an informed decision when considering various storage solutions, the Storage Value Index takes into account not only purchase price, but capacity, efficiency, and operating expenses as well. This paper explains how the Storage Value Index was designed and offers suggestions for finding the best storage value for your needs.
(WHITE PAPER)
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Data Center Architecture Decisions: A Free Virtual Seminar Focused on Dealing with Data Center Growth in a Down Economy
by Data Center Decisions
December 2009
- (Free Research) Attend this free virtual event and hear from top data center experts who will provide you with a coherent strategy to consolidate your data center, build a new facility or make an educated decision on the cloud model best suited for your environment.
(VIRTUAL TRADE SHOW)
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A Unified Approach to Managing the Virtual Infrastructure
by Forsythe
November 2009
- (Free Research) Managing the virtual infrastructure end-to-end is becoming more challenging as virtual environments continue to grow and more data center elements meld into the "cloud". This whitepaper will discuss the push for continued virtualization and the "cloud", and present you with questions that will help you create the best organizational strategy.
(WHITE PAPER)
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Protecting Data on the Edge
by Zenith Infotech
November 2009
- (Free Research) According to industry statistics, the majority of a typical company's data doesn't reside on data center storage -- it lives on the "edge." The edge may be desktop PCs, laptops or even smart phones and PDAs. In this videocast W. Curtis Preston describes the most effective techniques, tools and best practices for protecting edge or mobile data.
(VIDEO)
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eGuide: Best Practices for Effective SQL Server Optimization and Consolidation
by Forsythe
August 2009
- (Free Research) Read this expert E-Guide to discover strategies and best practices essential for effective SQL Server consolidation and optimization. Gain insight into the common challenges associated with consolidation initiatives and learn how to maintain a high level of availability and performance in SQL Server virtual machines.
(E-LEARNING TUTORIAL)
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SUN SYSTEMS FOR ORACLE COHERENCE: An optimal in-memory data grid architecture
by Sun Microsystems, Inc.
November 2009
- (Free Research) Optimizing the benefits of a data grid built with Oracle Coherence relies upon creating a modular, balanced architecture. Matching the number of application servers, memory capacity, and quantity of processing nodes to the target workload characteristics is important to achieving the best performance.
(WHITE PAPER)
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Increasing Reliability and Availability in a Virtualized SQL Server Environment
by Marathon Technologies
September 2009
- (Free Research) As companies continue to consolidate and look for best possible uses of both existing and new computer hardware, nowhere is this more apparent than server management. This paper will provide you some best practices and key success stories that you can use in designing and implementing your own virtualized SQL environment.
(WHITE PAPER)
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Best Practices for Virtualizing Distributed Environments: Enterprise-Class Virtualization for Remote Office and Branch Office Infrastructures
by VM6 Software
October 2009
- (Free Research) This whitepaper provides the 4 best practices that IT leaders of ROBO organizations need to consider when virtualizing their businesses, providing ROI tips and establishing a roadmap for reducing the Total Cost of Ownership for virtualizing the distributed ROBO environment.
(WHITE PAPER)
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Best Practices for a Data Warehouse on Oracle Database 11g
by Oracle Corporation
January 2009
- (Free Research) In order to ensuring the EDW will get the optimal performance and will scale as your data set grows you need to get three fundamental things correct, the hardware configuration, the data model and the data loading process.
(WHITE PAPER)
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Optimizing Managed Service Delivery With Secure Application Acceleration
by Blue Coat
December 2008
- (Free Research) This whitepaper will examine the trends and challenges associated with web-based services and MSPs, and will identify the best way to optimize network and application performance and security. We will look at today's best practices and examine how Blue Coat Systems is addressing requirements with an integrated solution.
(WHITE PAPER)
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Securing your Web based infrastructure: Essential concepts for PKI deployment and best practices for life cycle key management
by Thales
August 2008
- (Free Research) This paper discusses the benefits unique to deploying the integrated solution of the Windows Server 2008 PKI and the nCipher nShield and netHSM hardware security modules(HSM). This includes the essential concepts and technologies used to deploy a PKI and the best practice security and life cycle key management features provided by nCipher HSMs.
(WHITE PAPER)
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